Frequently Asked Questions

    Trimmer

  • Is the trimmer only suitable for the groin area?

  • Can women use it?

  • Which items can I expect to receive when ordering the trimmer?

  • Is the trimmer waterproof?

  • How long does the battery last?

  • How should I charge the trimmer?

  • Trimmer Warranty & Return

  • Does the product have a warranty?

  • If not satisfied, how long do I have to return the trimmer?

  • Blade Subscription

  • Can I change my subscription’s frequency?

  • Can I subscribe for other items besides blades?

  • Can I pause my subscription?

  • Why do I need to replace the blades?

  • Shipping

  • Do you ship worldwide?

  • Is the packaging discreet?

  • How do I track my order?

  • Where are we located?

  • BALLS Lotion/Wash

  • Do we test on animals?

  • What does the lotion/wash smell like?